Privacy PolicyPrivacy Policy

Who are we?

SYNERGIX SA is a Swiss company.

SYNERGIX SA processes your personal data in compliance with the data protection laws in force, in particular by respecting the principles of lawfulness, loyalty & transparency, limitation of purposes, minimization of data, accuracy, limitation of retention, and integrity & confidentiality.

In this Privacy Policy, references to “SYNERGIX SA”, “we” and “our” are references to the entity responsible for processing your personal data, which is the one, in general, which obtains your personal data.

This Privacy Policy applies to personal data that we obtain through our website or our services, or more generally, as part of the services we provide.

This Privacy Policy describes the types of personal data we obtain, how we may use that personal data, who we may share it with, and how you can exercise your rights in relation to the processing of such information by us. The Privacy Policy also describes the steps we take to protect the personal data we obtain, and how you can contact us with respect to our privacy practices.

Definitions

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”); a natural person who can be identified, directly or indirectly, is deemed to be an “identifiable natural person”;

“Special categories of personal data” means the processing of personal data which reveals racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning the sex life or sexual orientation of a natural person;

“Processing”: any operation or set of operations carried out or not using automated processes and applied to data or sets of personal data, such as the collection, recording, organization, structuring, conservation, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, reconciliation or interconnection, limitation, erasure or destruction ;

“Controller” means the natural or legal person, public authority, service or other body which, alone or jointly with others, determines the purposes and means of processing; when the purposes and means of such processing are determined by Union law or the law of a Member State, the controller may be appointed or the specific criteria applicable to their appointment may be provided for by the law of the Union or by the law of a Member State;

“Processor” means the natural or legal person, public authority, department or other body which processes personal data on behalf of the controller;

“Third party” means a natural or legal person, a public authority, a service or an organization other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or of the processor, are authorized to process personal data.

What types of personal data do we process?

We may obtain personal information through our online forms on our website www.synergix.ch or from the supply of our services.

The personal information that we can obtain is for example:

• Full name
• E-mail
• Address, city, country
• Phone
• Company, job
• Employee data for payroll management
• Accounting data
• Billing data
• Any other personal data necessary for the supply of our services

How do we use your personal data?

We may use the personal data we collect to:

• Perform tasks in the field of accounting management;
• Performs tasks in the field of human resources management and payroll accounting;
• Administrative management;
• Banking functions;
• Processing of requests from third parties (eg applications);
• Control and optimization of needs analysis procedures for the purposes of a targeted approach to customers, but also the collection of personal data from sources accessible to the public for the acquisition of customers;
• Advertising and information about our offers and services (including the organization of events);
• Improve the user experience on the site (analysis, optimization, etc.);
• Respond to your requests;
• Send our newsletter;
• Respect and apply applicable legal requirements, contractual obligations and our policies and conditions (Privacy Policy and other conditions of use);
• Maintain and improve the security of our products and services.

The processing by SYNERGIX SA of your personal information, as described above, will generally be carried out on one of the following legal bases:

• Your consent;
• A contractual relationship that we have with you or a relevant party (eg your employer);
• Our legitimate business interests; or
• Compliance with our legal obligations.

Is your data shared with third parties?

We do not sell or disclose your personal data except as described here or at the time of collection.

• We may share personal data within SYNERGIX SA for the purposes described in this Privacy Policy;
• We may disclose personal information about you (1) if we are required or authorized to do so under applicable law or a legal process (court order or subpoena), (2) to legal authorities or other government officials in order to comply with a legitimate legal request, (3) in connection with an investigation of suspected fraud or illegal activity, or (4) in all other cases, with your authorization.
• We may transfer the personal data that we collect and store such data with some of our subcontractors in Switzerland or in other countries which may have data protection laws different from those in force in the country in which the data have been provided. In this case, we will transfer the personal data only for the purposes described in this Privacy Policy. To the extent permitted by applicable law, when we transfer your personal data to recipients located in other countries, we take all appropriate measures to protect your personal data.

Where is your data stored?

Our website is hosted in Switzerland, on our own servers. Your data may also be stored with service providers based abroad.

How long do we keep your data?

To the extent permitted by applicable law, we keep the personal data we obtain about you for as long as (1) is necessary for the purposes for which we obtained it, in accordance with the provisions of this Privacy Policy, or ( 2) we have another legal basis, indicated in this Privacy Policy, to keep such data beyond the period during which it is necessary to achieve the initial purpose of obtaining the personal data.

You can exercise your right to erase your personal data at any time, see the sections below “What are your rights” and “How to contact us”.

We draw your attention to the fact that the data remain visible in our registers even after their deletion, because these must also be able to provide information on past legal relationships.

What are your rights?

To the extent permitted by the law in force in your country, you may (1) access, modify, update and correct the personal data that we keep about you; (2) ask us to erase or restrict your personal data via our contact address; or (3) exercise your right to data portability by the same means. Where permitted by law, you may at any time withdraw the consent you previously gave us to process your personal data for legitimate reasons relating to your particular situation, and we will apply your preferences where appropriate. To request the exercise of these rights, contact us at the address in the last section of this document.

How do we protect your data?

SYNERGIX SA applies security in accordance with the principles of the GDPR. We take appropriate technical and organizational security measures to protect your personal data from unauthorized access or misuse such as the development of guidelines, training, solutions for computer and network security, control and restriction of access, encryption of data carriers and transmissions and controls. Synergix SA servers are located in Switzerland, in a data center that is several times certified and secure. All platforms for the execution of mandates are on Synergix, SSL and secure servers. We regularly back up customer data.

Modification of our Privacy Policy

This Privacy Policy may be updated regularly and without notice to reflect changes in our information practices. We will indicate at the top of this Privacy Policy the date of its last update.

How to contact us?

If you have any questions or comments about this Privacy Policy, or if you would like to update any information we have about you or your preferences, please contact us at privacy@synergix.ch or write to us at following address:

Synergix SA
Rue de Neuchâtel 8
CH – 1201 Geneva
Phone: +41 (0) 22 552 58 00